In recent release we’ve introduced a new action type – URL trigger, aka webhook action. This action is quite different when compared to others. It is not used to send notification to a person (Contact) but instead, it is used to notify external systems.

Various modern applications and services use webhooks to provide integration opportunities. Just to name some of them: assembla.com, wordpress, Google code, PayPal (more comprehensive list is available at http://wiki.webhooks.org/).

If your (or 3rd party) system provides an API, you can create AlertGrid Workflows that will be automatically calling certain methods on this API each time a defned condition is met.

Some ideas:

Apart from sending emails or SMS you can call API of you project managament system (e.g assembla.com) to create a ticket about an incident.

Imagine that you have a script that executes a cleanup tasks when performance of other applications drops. You can use AlertGrid to define rules when such tool should be invoked (probably together with notifying someone about this happening), and use webhook actions to launch it.

You can configure AlertGrid to order yourself a pizza each time one of your servers ceased to function…

And so on… With webhooks, sky is the limit! Enjoy this new functinoality and let us know how you use it.